LSAustralia provides a range of solutions to enhance, facilitate and promote lead generation and sales process improvement within your organisation. Under the “contract delivery” (CD) program, LSA handles lead generation from initial point of contact to booking clients into your office. Allowing you to focus on what you know best, your product.

Through extensive industry experience, LSA staff have identified the significant expenditure involved in getting a client into the office – from marketing/campaign dollars to staff wages on business development and other lead generation initiatives. In addition we have also witnessed that business cycles come with fluctuations in the level of activity and while a surge in business is always welcome, the infrastructure may not always be there to facilitate it. To address this, we have developed two unique solutions under the CD program.

The cost in bringing a client into the office and further more closing the deal with a written contract consists of multiple factors and costs. Through LSAs industry experience and research in its chosen industries we have found the majority of organisations operate under quite labour intensive and inefficient systems. Large amounts of funds are allocated to “initial contact” in using means from cold calling to calling off marketed campaigns. This often results in a very low strike rate and high costs in terms of staff turnover and administration of said staff/supervisor. Leads booked are typically 1/100 calls from purchased lists and of those leads booked, typically 1/4 are seen by sales staff.

After these leads have been held by sales staff they need to be converted into the office, industry experience has conversion rates of 3/4 booked into the office with 1/3 of those booked being qualified and attending the office appointment. Many organisations do not correctly analyse their overall expenditure on lead generation over the clients that actually attend office/contract signings. LSA has created a pricing model that seeks to remove these costs and deliver leads direct into your office for substantially less than the industry rate.

A contract with LSA for the CD program will provide your sales consultants with qualified and confirmed appointments already sold on your product/service and booked into your office to take the next step. The frequency* of the appointments and criteria will be of your specification. Every program engaged will first undergo an appraisal by LSA consultants with your organisation to cover the following points:
• Current Sales Process
• Product & Services Offered
• Current Marketing Methods
• Client Profile/Target Market
• Qualified Appointment Definition

On completion of this appraisal, LSA will offer the following stream of the CD program:

1) Contract Delivery (CD). Upon receipt of the information gathered from the LSA appraisal, we will have identified your target market, ability to handle x amount of appointments per week, criteria and consultants taking part in the program. LSA will then conduct a three week screening period before your first appointment is made. At completion, your office will be allocated a set minimum number of appointments per week and will also be assigned an account manager from LSA. This account manager will handle all coordination and assigning of said appointments. *A minimum number of appointments are set by LSA.

2) Overflow Management (OM). Where you would like to increase the amount of leads being booked into the office, however do not have the capacity to do this, LSA will provide additional consultants to handle this. We will act on your behalf and book the leads into your office.

Please enquire to find out more and organise a consultation with one of our business development consultants. You may contact us through the appraisal page by clicking here, sending LSA an email via the enquiry form or contacting our office directly on (08) 9288 1800.